Disney On Ice productions vary in length, but they average between one hour and a half to two hours. This includes a 15-20 minute intermission.
We suggest you dress comfortably. Practical shoes are recommended to safely navigate the layout and steps at a venue. Proper attire, including shoes and shirts, must be worn at all times. Our events are a casual, family-oriented experience. Clothing which, by nature, exposes excessive portions of the body that may be viewed as inappropriate for a family environment will not be permitted. In that spirit, we ask you to use discretion and common sense.
Feld Entertainment and its affiliates reserve the right to deny admission to or remove any person wearing attire that is considered inappropriate or attire that could detract from the experience of other guests. Attire that is not appropriate and which may result in refusal of admittance includes but is not limited to:
- Costumes and costume masks, which may not be worn by Guests 14 years of age or older
- Clothing with objectionable material, including obscene language or graphics
- Excessively torn clothing
- As stated above, clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment
- Clothing that touches or drags on the ground
- Obscene or profanity tattoos
Costumes are not permitted for guests 14 years and older.
For Guests 14 Years of Age or Under:
Costumes may be worn according to these guidelines. Guests who do not adhere to these guidelines may be refused entry into, and/or removed from the show, unless his or her costume can be modified to meet the above standards:
- All guests may dress as their favorite character, but may not pose for pictures or sign autographs for other guests.
- Costumes must be family-friendly and may not be obstructive, offensive, objectionable or violent.
- Costumes may not contain any props or accessories that resemble or could be mistaken for an actual weapon.
- Costumes may not contain sharp objects, pointed objects or materials that may accidentally strike or injure another guest.
- Layered costumes or costume props that surround the entire body are strongly discouraged and may be subject to additional security screening.
- Costumes may not drag or trail on the ground.
- Capes may be worn if the length does not go below the waist.
- Themed T-shirts, blouses, sweatshirts and hats are acceptable.
Yes, we wouldn’t want you to miss the opportunity to capture your friends and family enjoying the show! Please note, professional photography and videotaping are strictly prohibited without prior written consent from the show. Camera policies differ from venue to venue so be sure to check your local venue’s policy. Unless otherwise indicated, all in-show content is copyrighted by Feld Entertainment and/or its licensors, all rights reserved. No footage of our events, either still image or video, may be used for any purpose other than personal use. Therefore, reproduction, modification or retransmission in any form, by any means, for reasons other than personal use, is strictly prohibited without prior written consent. Please note that publicly posting, uploading or sharing online, including, without limitation, on social media, is not a permitted personal use.
Schedule will be updated on the Thaiticketmajor website soon, so please continue to check for updates.
You may contact us directly online, by phone at (800) 844-3545, or by mail at Customer Relations, 800 Feld Way, Palmetto, FL, 34221.
Please call Feld Entertainment Consumer Products toll-free at (800) 755-1530 or email [email protected].
Tickets will be available at Thaiticketmajor website, please visit https://www.thaiticketmajor.com/help.php?la=en for more information.
- All patrons must have their own ticket 1 ticket per 1 person. This ticket is valid for date and session of show issued only.
- Audiences under 1 year of age are not recommended to attend the show because of loud noise, and special effects may be used during the show.
Feld Entertainment is the worldwide leader in producing and presenting live touring family entertainment experiences that lift the human spirit and create indelible memories, with 30 million people in attendance at its shows each year. Feld Entertainment’s productions have appeared in more than 80 countries on six continents and include Ringling Bros. and Barnum & Bailey®, Feld Motor Sports, Disney On Ice and Disney Live!.
More information about Feld Entertainment is available online at FeldEntertainment.com or you can email your questions to [email protected].
If you are interested in joining an elite group of figure-skating professionals, love ice-skating, and dream of traveling the world, contact us to learn more about the audition process. Please send a resume and photo to:
Talent Director and Production Coordinator
Disney On Ice
Feld Entertainment, Inc.
800 Feld Way
Palmetto, Florida 34221
Qualified applicants interested in traveling crew positions, please contact [email protected].