Disney On Ice productions vary in length, but they average between one hour and a half to two hours. This includes a 15-20 minute intermission.
As part of the magical experience, several Disney On Ice shows feature special effects, including a safe theatrical fog, strobe lights and dazzling special effects. We recommend contacting Customer Service for specific details about the show you are attending.
We suggest you dress comfortably. Practical shoes are recommended to safely navigate the layout and steps at a venue. Proper attire, including shoes and shirts, must be worn at all times. Our events are a casual, family-oriented experience. Clothing which, by nature, exposes excessive portions of the body that may be viewed as inappropriate for a family environment will not be permitted. In that spirit, we ask you to use discretion and common sense.
Inappropriate Attire
Feld Entertainment and its affiliates reserve the right to deny admission to or remove any person wearing attire that is considered inappropriate or attire that could detract from the experience of other guests. Attire that is not appropriate and which may result in refusal of admittance includes but is not limited to:
- Costumes and costume masks, which may not be worn by Guests 14 years of age or older
- Clothing with objectionable material, including obscene language or graphics
- Excessively torn clothing
- As stated above, clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment
- Clothing that touches or drags on the ground
- Obscene or profanity tattoos
Costumes are not permitted for guests 14 years and older.
For Guests 14 Years of Age or Under:
Costumes may be worn according to these guidelines. Guests who do not adhere to these guidelines may be refused entry into, and/or removed from the show, unless his or her costume can be modified to meet the above standards:
- All guests may dress as their favorite character, but may not pose for pictures or sign autographs for other guests.
- Costumes must be family-friendly and may not be obstructive, offensive, objectionable or violent.
- Costumes may not contain any props or accessories that resemble or could be mistaken for an actual weapon.
- Costumes may not contain sharp objects, pointed objects or materials that may accidentally strike or injure another guest.
- Layered costumes or costume props that surround the entire body are strongly discouraged and may be subject to additional security screening.
- Costumes may not drag or trail on the ground.
- Capes may be worn if the length does not go below the waist.
- Themed T-shirts, blouses, sweatshirts and hats are acceptable.
Yes, we wouldn’t want you to miss the opportunity to capture your friends and family enjoying the show! Please note, professional photography and videotaping are strictly prohibited without prior written consent from the show. Camera policies differ from venue to venue so be sure to check your local venue’s policy. Unless otherwise indicated, all in-show content is copyrighted by Feld Entertainment and/or its licensors, all rights reserved. No footage of our events, either still image or video, may be used for any purpose other than personal use. Therefore, reproduction, modification or retransmission in any form, by any means, for reasons other than personal use, is strictly prohibited without prior written consent. Please note that publicly posting, uploading or sharing online, including, without limitation, on social media, is not a permitted personal use.
We try our best to perform in as many cities as possible over the course of any given year, and we vary our tour routes from time to time. For the most up-to-date schedule information, visit us here. Please note that this site displays confirmed performance dates only—new cities are being added to our show schedules on a regular basis.
You can enter your zip code here to see if any of the shows are coming to your city. New cities and dates are being added all the time so be sure to continue to check for updates!
You may contact us directly online, by phone at (800) 844-3545, or by mail at Customer Relations, 800 Feld Way, Palmetto, FL, 34221.
Please call Feld Entertainment Consumer Products toll-free at (800) 755-1530 or email [email protected].
Feld Entertainment has created new touch-free payment and digital purchasing options for your convenience and safety. You can now skip the line by pre-ordering Disney On Ice merchandise prior to arriving at the venue and have purchases ready upon arrival at the show. For payment options at your local venue, please go to the Schedule & Tickets page and click on your venue for more details.
Click here and use the search function to locate a Disney On Ice show in your area. Enter your zip code, or select the appropriate country or show from the drop down menu. Then find the show in your area, and click on “Click for Showtimes” or “Buy Tickets Now” for all the specific information you need to order tickets. You may also contact your local ticket agency (e.g. Ticketmaster or Tickets.com) or their outlets, or visit the arena box office. To purchase tickets the day of the event, please go directly to the arena box office.
All children two years and older must have a ticket. Children under two years old are admitted free provided they sit on a parent or guardian’s lap. However, public event laws vary nationwide from county to county, and some arenas may require all patrons, regardless of age, to have a ticket. Please contact your local arena to confirm their specific policy.
To support the safety and wellness of our performers and crew, Feld Entertainment has temporarily halted Disney On Ice character experiences, including guest interactions and meet and greets. You can still sing and dance along to your favorite Disney stories from the comfort of your seats.
Yes, you can obtain additional information from a qualified Disney On Ice Group Sales Representative at the Group Sales page.
Feld Entertainment is the worldwide leader in producing and presenting live touring family entertainment experiences that lift the human spirit and create indelible memories, with 30 million people in attendance at its shows each year. Feld Entertainment’s productions have appeared in more than 80 countries on six continents and include Ringling Bros. and Barnum & Bailey®, Feld Motor Sports, Disney On Ice and Disney Live!.
More information about Feld Entertainment is available online at FeldEntertainment.com or you can email your questions to [email protected].
If you are interested in joining an elite group of figure-skating professionals, love ice-skating, and dream of traveling the world, contact us to learn more about the audition process. Please send a resume and photo to:
Talent Director and Production Coordinator
Disney On Ice
Feld Entertainment, Inc.
800 Feld Way
Palmetto, Florida 34221
Qualified applicants interested in traveling crew positions, please contact [email protected].