The digital download is available with the 2 photo package. Please use a QR Code Reader App to scan the QR Code in the bottom left-hand corner of one of the photos. Please contact [email protected] if you are having difficulties.

As part of the magical experience, several Disney On Ice shows feature special effects, including a safe theatrical fog, strobe lights and dazzling special effects. We recommend contacting [email protected] for specific details about the show you are attending.

We suggest you dress comfortably. The temperature in the arena is typically 10+ degrees cooler than outside, so a light sweater/jacket might be needed. Also, practical shoes are recommended to safely navigate the steps in the arena.Proper attire, including shoes and shirts, must be worn at all times. All of our shows offer a casual, family-oriented environment. Clothing which, by nature, exposes excessive portions of the skin or body that may be viewed as inappropriate for a family environment will not be permitted. In that spirit, we ask you to use your discretion and common sense. Costumes worn by guests 14 years of age or older are not permitted. LEARN MORE

Every venue has a specific set of guidelines for what visitors can or cannot bring into the building. For an updated list of prohibited items, please visit the venue’s website or contact them directly for details.

You can sign up here and we’ll keep you up-to-date with exclusive offers, special savings, advance ticket notices, and more!

We try our best to perform in as many cities as possible over the course of any given year, and we vary our tour routes from time to time. Unfortunately, changes in routing sometimes make it impossible to get to cities in which we have previously played. For the most up-to-date schedule information, visit us here. Please note that this site displays confirmed performance dates only—new cities are being added to our show schedules on a regular basis.

You can enter your zip code here to see if any of the shows are coming to your city. New cities and dates are being added all the time so be sure to continue to check for updates!

Disney On Ice has several shows touring the United States, and several more touring internationally. For more info about Disney On Ice in your country, you can visit here.

Thanks for your question! On occasion our local partners may advertise local promotions or contests to win tickets, however these vary by market and partner so you should keep an eye out in your area. If you’d like access to discounts and exclusive offers via mail/email, please be sure to sign up to become Feld Preferred Customer by going HERE.

Click here and use the search function to locate a Disney On Ice show in your area. Enter your zip code, or select the appropriate country or show from the drop down menu. Then find the show in your area, and click on “Click for Showtimes” or “Buy Tickets Now” for all the specific information you need to order tickets. You may also contact your local ticket agency (e.g. Ticketmaster or Tickets.com) or their outlets, or visit the arena box office. To purchase tickets the day of the event, please go directly to the arena box office.

Yes. You can obtain additional information from a qualified Disney On Ice Group Sales Representative. To obtain a Group Sales contact number, use the search function to locate a Disney On Ice show in your area, then click the “Ticket Info” link for more information.

Ticket prices are the same for children two years of age and older and adults alike. Please contact your local ticketing agency (e.g. Ticketmaster or Tickets.com) or your arena box office to find out about any special ticket savings that may be available.

In most arenas, children under 2 are admitted free provided they sit on a parent or guardian’s lap. However, public event laws vary nationwide from county to county, and some arenas may require all patrons, regardless of age, to have a ticket. Please contact your local arena to confirm their specific policy.

Yes. In selected cities, we present Spanish-language performances. Please note that these are all-Spanish performances, not bilingual performances, and therefore are recommended for patrons fluent in Spanish. To find out if there’s a Spanish-language performance in your city, use the search function to locate a show in your area, and then click the “Ticket Info” link provided for additional city-specific information. Spanish-language performances will be marked “Spanish performance.”

Disney On Ice productions vary in length, but they average between one hour and a half to two hours. This includes a 15-20 minute intermission.

Still cameras are permitted at Feld Entertainment events, provided that they are non-professional cameras (lenses shorter than six inches) and the photos are intended for personal use only. No video cameras of any kind are allowed in the venue. Camera policies are different from venue to venue. If you have concerns, please contact the specific venue in your area to verify the policy details. We hope you enjoy the event with your friends and family! When it doubt, leave the camera securely locked in your vehicle. Unless otherwise indicated, all in-show content is copyrighted by Feld Entertainment and/or its licensors, all rights reserved. No footage of our events, either still image or video, may be used for any purpose other than personal use. Therefore, reproduction, modification or retransmission in any form by any means for reasons other than personal use, is strictly prohibited without prior written permission. Please note that publicly posting, uploading or sharing online, including, without limitation, on social media, is not a permitted personal use.

You may send your e-mail to cust[email protected].

You may contact us directly by email at [email protected], by mail at Customer Relations, 2001 US HWY 301, Palmetto, FL, 34221, or by phone at (800) 844-3545.

Feld Entertainment is the worldwide leader in producing and presenting live touring family entertainment experiences that lift the human spirit and create indelible memories, with 30 million people in attendance at its shows each year. Feld Entertainment’s productions have appeared in more than 65 countries on six continents and include Ringling Bros. and Barnum & Bailey®, Feld Motor Sports, Disney On Ice and Disney Live!.

For information about becoming a Disney On Ice preferred customer, please click here.

You may contact us directly by phoning Feld Entertainment Consumer Products toll-free at (800) 755-1530 or email [email protected].

You can find out about the availability of Disney On Ice souvenirs by phoning Feld Entertainment Consumer Products toll-free at (866) 295-2706, or email [email protected].

From time to time, we offer public meet and greets, which will be advertised as such. If there aren’t any meet and greets planned in your area, we hope you will enjoy seeing the Disney characters at the show!

Disney On Ice does not sell tickets to get on the ice with the characters. The experience is reserved for select groups like Special Olympics and Make-A-Wish Foundation. Some Disney On Ice shows do have interactive audience moments, however these children are chosen at random.

You may send your letter to the address below, and it will be forwarded directly to the performer. While performers like to hear from their fans, please be aware that they have a busy travel and performance schedule and may not be able to respond back to you. The address is:

Performer’s Name, c/o Title of Show
Feld Entertainment, Inc.
2001 US HWY 301
Palmetto, Florida 34221

If you are interested in joining an elite group of figure-skating professionals, love ice-skating, and dream of traveling the world, contact us to learn more about the audition process. Please send a resume and photo to:

Talent Director and Production Coordinator
Disney On Ice
Feld Entertainment, Inc.
2001 US HWY 301
Palmetto, Florida 34221

Qualified applicants interested in traveling crew positions, please contact [email protected].

If you are interested in joining an elite group of figure-skating professionals, love ice-skating, and dream of traveling the world, contact us to learn more about the audition process. Please send a resume and photo to:

Talent Director and Production Coordinator
Disney On Ice
Feld Entertainment, Inc.
2001 US HWY 301
Palmetto, Florida 34221

They will either contact you or forward the material to the appropriate individual. We also advertise positions on the Web at the Feld Entertainment Website and on CareerBuilder.com.