{"id":23,"date":"2023-07-03T08:27:16","date_gmt":"2023-07-03T08:27:16","guid":{"rendered":"http:\/\/projects.45press.com\/disneyonice\/?page_id=23"},"modified":"2026-03-19T10:07:19","modified_gmt":"2026-03-19T14:07:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.disneyonice.com\/en-za\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"full\" id=\"block_d5bd55333433f5a5aab431b5514701d6\">\n\t<section class=\"felds-block felds-banner-block page-header banner-small pos-center pos-bottom\" style=\"background-color:#000000;\">\n\t\t<div class=\"info align-center below-title\" style=\"width: 80%;\">\n\t\t\t\t\t\t<div class=\"info-title\">\n\t\t\t\tFREQUENTLY ASKED QUESTIONS\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"bg-images\">\n\t\t\t\t\t\t<img decoding=\"async\" class=\"desktop\" src=\"https:\/\/www.disneyonice.com\/wp-content\/uploads\/2023\/09\/doi-faq-header_0.png\" alt=\"<em>Disney On Ice<\/em>\" width=\"1920\" height=\"1080\" fetchpriority=\"high\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"mobile\" src=\"https:\/\/www.disneyonice.com\/wp-content\/uploads\/2023\/09\/DOI-interiorpage_hero_mobile-faq.jpg\" alt=\"<em>Disney On Ice<\/em>\" width=\"750\" height=\"1334\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/section>\n\t<\/div>\n\n\n\n\n<div class=\"full\">\n\t<section id=\"\" class=\"felds-block felds-faq-anchors-block\">\n\t\t<div class=\"block-content\">\n\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"#faq-the-shows\">The Shows<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"#faq-disney-on-ice\"><em>Disney On Ice<\/em><\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"#faq-merchandise\">Merchandise<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"#faq-tickets\">Tickets<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"#faq-feld-entertainment\">Feld Entertainment<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/section>\n<\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"full\">\n\t<section id=\"faq-the-shows\" class=\"felds-block felds-faq-block\">\n\t\t<div class=\"block-title\">ABOUT THE SHOW<\/div>\n\t\t<div class=\"block-content\">\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">How long is the show?<\/div>\n\t\t\t\t<div class=\"item-content\"><p><em><em>Disney On Ice<\/em><\/em>\u00a0productions vary in length, but they average between one hour and a half to two hours. This includes a 15-20 minute intermission.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Does <em>Disney On Ice<\/em> feature any special effects during the show?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>As part of the magical experience, several <em>Disney On Ice<\/em> shows feature special effects, including glitter, paper confetti, bubbles, as well as blinking and\/or spinning lights held by audience members. We recommend contacting <a href=\"mailto:customerserviceeurop@feldinc.com\">customerserviceeurop@feldinc.com<\/a>\u00a0for specific details about the show you are attending.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">What should I wear to the show?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>We suggest you dress comfortably. Practical shoes are recommended to safely navigate the layout and steps at a venue. Proper attire, including shoes and shirts, must be worn at all times. Our events are a casual, family-oriented experience. Clothing which, by nature, exposes excessive portions of the body that may be viewed as inappropriate for a family environment will not be permitted. In that spirit, we ask you to use discretion and common sense.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Inappropriate Attire<\/strong><\/p>\n<p>Feld Entertainment and its affiliates reserve the right to deny admission to or remove any person wearing attire that is considered inappropriate or attire that could detract from the experience of other guests. Attire that is not appropriate and which may result in refusal of admittance includes but is not limited to:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Costumes and costume masks, which may not be worn by Guests 14 years of age or older<\/li>\n<li>Clothing with objectionable material, including obscene language or graphics<\/li>\n<li>Excessively torn clothing<\/li>\n<li>As stated above, clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment<\/li>\n<li>Clothing that touches or drags on the ground<\/li>\n<li>Obscene or profanity tattoos<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Costumes are not permitted for guests 14 years and older.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>For Guests Under 14 Years of Age:<\/strong><\/p>\n<p>Costumes may be worn according to these guidelines. Guests who do not adhere to these guidelines may be refused entry into, and\/or removed from (insert show name), unless his or her costume can be modified to meet the above standards:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>All guests may dress as their favorite character, but may not pose for pictures or sign autographs for other guests.<\/li>\n<li>Costumes must be family-friendly and may not be obstructive, offensive, objectionable or violent.<\/li>\n<li>Costumes may not contain any props or accessories that resemble or could be mistaken for an actual weapon.<\/li>\n<li>Costumes may not contain sharp objects, pointed objects or materials that may accidentally strike or injure another guest.<\/li>\n<li>Layered costumes or costume props that surround the entire body are strongly discouraged and may be subject to additional security screening.<\/li>\n<li>Costumes may not drag or trail on the ground.<\/li>\n<li>Capes may be worn if the length does not go below the waist.<\/li>\n<li>Themed T-shirts, blouses, sweatshirts and hats are acceptable.<\/li>\n<\/ul>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Are cameras allowed in the arena?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Recording on mobiles for personal use only is permitted. Professional cameras and equipment are not allowed in the arena. Digital camera policies are different from arena to arena, if you have concerns, please contact the specific arena you are visiting to verify policy details.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Security at our venues<\/div>\n\t\t\t\t<div class=\"item-content\"><p>The safety of our performers, crew and customers is our top priority. We work closely with the venues and our partners to ensure all involved with <em>Disney On Ice<\/em> are comfortable and safe. Please check your local venue website for security information and updated policies.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Is the arena easily accessible for visitors with mobility difficulties and\/or accessibility needs?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Please contact your local venue as they can provide you with information about accessibility as information may differ.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Are there any Meet &amp; Greets available?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>From time to time, we offer public meet and greets through competitions, which will be advertised as such. If there aren\u2019t any meet and greets planned in your area, we hope you will enjoy seeing the Disney characters at the show.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Can my children spend time on the ice with the characters?<\/div>\n\t\t\t\t<div class=\"item-content\"><p><em>Disney On Ice<\/em> does not sell tickets to get on the ice with the characters. The experience is reserved for select groups, usually charities or through exclusive competitions. Some <em>Disney On Ice<\/em> shows do have interactive audience moments, however these children are either chosen at random at the show or at random through various competitions.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Can a special birthday announcement be made on my child\u2019s special day?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>We are delighted that you will be spending time on your child\u2019s birthday at <em>Disney On Ice<\/em>. Unfortunately, due to the strict running order of the show, no special announcements or requests can be made at the show.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Can I bring snacks to the show?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Snacks and drinks are on offer at the venue for purchase, and can be enjoyed during the show. However no snacks and drinks purchased outside of the venue will be allowed into the show.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Can I bring Blankets or cushions to the show?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Blankets and cushions are welcome, the venue does get cold so please ensure to bring along a jacket.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Can I bring my pram and car seat into the venue?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Prams and car seats are not permitted in the auditorium. Look out for the pram parking areas are provided at the venues.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Can I wear a costume to the show?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Costumes worn by guests 14 years of age or older are not permitted. If you have any further questions please contact us\u00a0<a href=\"mailto:customerserviceeurop@feldinc.com\" target=\"_blank\" rel=\"noopener noreferrer\">at\u00a0customerserviceeurop@feldinc.com<\/a><\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n<\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"full\">\n\t<section id=\"faq-disney-on-ice\" class=\"felds-block felds-faq-block\">\n\t\t<div class=\"block-title\"><em>DISNEY ON ICE<\/em><\/div>\n\t\t<div class=\"block-content\">\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Why isn\u2019t my city on your performance schedule?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>We try our best to perform in as many cities as possible over the course of any given year, and we vary our tour routes from time to time.\u00a0 For the most up-to-date schedule information, visit us <a href=\"https:\/\/www.disneyonice.com\/en-za\/tickets\/\">here<\/a>.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Who do I contact regarding a question or comment about the show?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Contact us on Facebook:\u00a0<a title=\"https:\/\/www.facebook.com\/DisneyOnIceSouthAfrica\/\" href=\"https:\/\/www.facebook.com\/DisneyOnIceSouthAfrica\/\" data-outlook-id=\"0d0e03c5-d7bf-4881-b988-1fd2fd12f18b\">https:\/\/www.facebook.com\/DisneyOnIceSouthAfrica\/<\/a>\u00a0or email us at\u00a0<a title=\"mailto:customerserviceeurope@feldinc.com\" href=\"mailto:customerserviceeurope@feldinc.com\" data-outlook-id=\"b1d14cd4-974d-41f8-a0b9-ad89fa2b2b6c\">customerserviceeurope@feldinc.com<\/a><\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">How can I become a performer in a <em>Disney On Ice<\/em> production?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Please see the following site for more information: <a href=\"https:\/\/www.feldentertainment.com\/performer-auditions\/disney-on-ice\/\">https:\/\/www.feldentertainment.com\/performer-auditions\/disney-on-ice\/<\/a><\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n<\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"full\">\n\t<section id=\"faq-tickets\" class=\"felds-block felds-faq-block\">\n\t\t<div class=\"block-title\">ABOUT TICKETS<\/div>\n\t\t<div class=\"block-content\">\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">How can I purchase tickets?<\/div>\n\t\t\t\t<div class=\"item-content\"><p style=\"font-weight: 400\">Tickets for <em>Disney On Ice<\/em> South Africa can only be purchased from Ticketmaster, the official and only ticketing partner. \u00a0FELD Entertainment advises customers against purchase tickets from fan resale sites or secondary ticketing sites, as this tickets are not valid and will not be honoured. Always go to <a href=\"http:\/\/www.disneyonice.co.za\" data-outlook-id=\"9f69078c-b448-41d4-b7be-bb1f4460dc23\">www.disneyonice.co.za<\/a> direct, or to <a href=\"http:\/\/www.ticketmaster.co.za\" data-outlook-id=\"2ba8913d-8f0b-4d97-ab90-c682c338be59\">www.ticketmaster.co.za<\/a> for best availability and guaranteed valid tickets.<\/p>\n<p style=\"font-weight: 400\">\n<p style=\"font-weight: 400\">FELD Entertainment and Showtime Management will not be responsible for any loss, liability, expense, claim, penalty or damage, whether direct, indirect, special or consequential, which may arise from or related to the purchase of any tickets from fan resale sites or secondary ticketing sales.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Do you offer any special ticket pricing for large groups?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Discounts are available for groups of 20 and more, please send any enquires to <a title=\"mailto:sales@showtime.co.za\" href=\"mailto:sales@showtime.co.za\" data-outlook-id=\"2ace67f7-a117-4a9f-bf6b-dc382f4e1fcb\">sales@showtime.co.za<\/a>.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Do I need to purchase a ticket for my infant child who will sit on my lap for the entire show?<\/div>\n\t\t\t\t<div class=\"item-content\"><p style=\"font-weight: 400\">Babes in arms and children under two years sitting on parents lap MUST have a purchased <strong>Babes in Arms<\/strong> ticket, these can be purchased as an upsell when purchasing your tickets at Ticketmaster.co.za<\/p>\n<p style=\"font-weight: 400\">\n<p style=\"font-weight: 400\">Children two years and older must have a purchased a full priced ticket.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n<\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"full\">\n\t<section id=\"faq-feld-entertainment\" class=\"felds-block felds-faq-block\">\n\t\t<div class=\"block-title\">ABOUT FELD ENTERTAINMENT<\/div>\n\t\t<div class=\"block-content\">\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Who is Feld Entertainment?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Feld Entertainment<em>\u00ae<\/em>, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include <em>Ringling Bros. and Barnum &amp; Bailey\u00ae, <\/em>Monster Jam<em>\u00ae<\/em>, <em><em>Disney On Ice<\/em>, <\/em>\u00a0Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit <a href=\"http:\/\/www.feldentertainment.com\/\">feldentertainment.com<\/a> for more information.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">How can I become a performer in a <em>Disney On Ice<\/em> production?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Please see the following site for more information: <a href=\"https:\/\/www.feldentertainment.com\/performer-auditions\/disney-on-ice\/\">https:\/\/www.feldentertainment.com\/performer-auditions\/disney-on-ice\/<\/a><\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t<div class=\"item-title\">Who is Feld Entertainments Promotion Partner?<\/div>\n\t\t\t\t<div class=\"item-content\"><p>Showtime Management is a leading South African promoter that has set the benchmark for the presentation of quality, international standard shows and events, many of which have been presented throughout South Africa, Asia, Europe and Las Vegas. More information available at\u00a0<a href=\"https:\/\/showtime.co.za\/\">www.showtime.co.za<\/a><\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":16425,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ | The Official Site of Disney On Ice<\/title>\n<meta name=\"description\" content=\"All of your Disney On Ice questions answered here!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.disneyonice.com\/en-za\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | The Official Site of Disney On Ice\" \/>\n<meta property=\"og:description\" content=\"All of your Disney On Ice questions answered here!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.disneyonice.com\/en-za\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"The Official Site of Disney On Ice\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-19T14:07:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.disneyonice.com\/wp-content\/uploads\/2025\/06\/D38_20240831_Orlando_GEO_10503-Edit.png\" \/>\n\t<meta property=\"og:image:width\" content=\"560\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.disneyonice.com\/faq\/\",\"url\":\"https:\/\/www.disneyonice.com\/faq\/\",\"name\":\"FAQ | The Official Site of Disney On Ice\",\"isPartOf\":{\"@id\":\"https:\/\/www.disneyonice.com\/es-cl\/#website\"},\"datePublished\":\"2023-07-03T08:27:16+00:00\",\"dateModified\":\"2026-03-19T14:07:19+00:00\",\"description\":\"All of your Disney On Ice questions answered here!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.disneyonice.com\/faq\/#breadcrumb\"},\"inLanguage\":\"en-ZA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.disneyonice.com\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.disneyonice.com\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.disneyonice.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.disneyonice.com\/es-cl\/#website\",\"url\":\"https:\/\/www.disneyonice.com\/es-cl\/\",\"name\":\"The Official Site of Disney On Ice\",\"description\":\"A series of touring ice shows produced by Feld Entertainment under agreement with The Walt Disney Company.\",\"publisher\":{\"@id\":\"https:\/\/www.disneyonice.com\/es-cl\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.disneyonice.com\/es-cl\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-ZA\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.disneyonice.com\/es-cl\/#organization\",\"name\":\"Disney On Ice\",\"url\":\"https:\/\/www.disneyonice.com\/es-cl\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ZA\",\"@id\":\"https:\/\/www.disneyonice.com\/es-cl\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.disneyonice.com\/wp-content\/uploads\/2023\/08\/Disney-Check.png\",\"contentUrl\":\"https:\/\/www.disneyonice.com\/wp-content\/uploads\/2023\/08\/Disney-Check.png\",\"width\":100,\"height\":104,\"caption\":\"Disney On Ice\"},\"image\":{\"@id\":\"https:\/\/www.disneyonice.com\/es-cl\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ | The Official Site of Disney On Ice","description":"All of your Disney On Ice questions answered here!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.disneyonice.com\/en-za\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ | The Official Site of Disney On Ice","og_description":"All of your Disney On Ice questions answered here!","og_url":"https:\/\/www.disneyonice.com\/en-za\/faq\/","og_site_name":"The Official Site of Disney On Ice","article_modified_time":"2026-03-19T14:07:19+00:00","og_image":[{"width":560,"height":400,"url":"https:\/\/www.disneyonice.com\/wp-content\/uploads\/2025\/06\/D38_20240831_Orlando_GEO_10503-Edit.png","type":"image\/png"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.disneyonice.com\/faq\/","url":"https:\/\/www.disneyonice.com\/faq\/","name":"FAQ | The Official Site of Disney On Ice","isPartOf":{"@id":"https:\/\/www.disneyonice.com\/es-cl\/#website"},"datePublished":"2023-07-03T08:27:16+00:00","dateModified":"2026-03-19T14:07:19+00:00","description":"All of your Disney On Ice questions answered here!","breadcrumb":{"@id":"https:\/\/www.disneyonice.com\/faq\/#breadcrumb"},"inLanguage":"en-ZA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.disneyonice.com\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.disneyonice.com\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.disneyonice.com\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/www.disneyonice.com\/es-cl\/#website","url":"https:\/\/www.disneyonice.com\/es-cl\/","name":"The Official Site of Disney On Ice","description":"A series of touring ice shows produced by Feld Entertainment under agreement with The Walt Disney Company.","publisher":{"@id":"https:\/\/www.disneyonice.com\/es-cl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.disneyonice.com\/es-cl\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-ZA"},{"@type":"Organization","@id":"https:\/\/www.disneyonice.com\/es-cl\/#organization","name":"Disney On Ice","url":"https:\/\/www.disneyonice.com\/es-cl\/","logo":{"@type":"ImageObject","inLanguage":"en-ZA","@id":"https:\/\/www.disneyonice.com\/es-cl\/#\/schema\/logo\/image\/","url":"https:\/\/www.disneyonice.com\/wp-content\/uploads\/2023\/08\/Disney-Check.png","contentUrl":"https:\/\/www.disneyonice.com\/wp-content\/uploads\/2023\/08\/Disney-Check.png","width":100,"height":104,"caption":"Disney On Ice"},"image":{"@id":"https:\/\/www.disneyonice.com\/es-cl\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.disneyonice.com\/en-za\/wp-json\/wp\/v2\/pages\/23"}],"collection":[{"href":"https:\/\/www.disneyonice.com\/en-za\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.disneyonice.com\/en-za\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.disneyonice.com\/en-za\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.disneyonice.com\/en-za\/wp-json\/wp\/v2\/comments?post=23"}],"version-history":[{"count":5,"href":"https:\/\/www.disneyonice.com\/en-za\/wp-json\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":19959,"href":"https:\/\/www.disneyonice.com\/en-za\/wp-json\/wp\/v2\/pages\/23\/revisions\/19959"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.disneyonice.com\/en-za\/wp-json\/wp\/v2\/media\/16425"}],"wp:attachment":[{"href":"https:\/\/www.disneyonice.com\/en-za\/wp-json\/wp\/v2\/media?parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}